Refund Policy
Last updated: October 5, 2026
This Refund Policy applies to subscriptions purchased on the H4B platform, operated by HandForBrand, a sole proprietorship based in Bhagalpur, Bihar, India, GST registered.
1. Free plan
Every new account starts on our Free plan, with no card required and no time limit. We encourage you to use it to evaluate H4B fully before subscribing to a paid plan.
2. Paid subscriptions
Paid plans (Pro and Scale) are billed monthly or yearly, in advance, through our payment processing provider. Plan prices are shown before GST; 18% GST is added at checkout and you receive a GST tax invoice for every payment. Since the Free plan allows you to test the platform before paying, subscription fees are generally non-refundable once a billing cycle has started.
3. Exceptions
We may issue a full or partial refund at our discretion in cases such as duplicate charges, technical issues that prevented use of the platform, or billing errors. Requests must be raised within 7 days of the charge.
4. How to request a refund
To request a refund, email us at hello@handforbrand.com with your account details and the reason for your request. We aim to respond within 3-5 business days.
5. Cancellations
You can cancel your subscription at any time to stop future billing. Cancelling does not automatically trigger a refund for the current billing cycle unless it falls under the exceptions above.