Billing & Plans
Plans, upgrades, invoices, and what's included.
Quick answers
Is there a free plan?
Yes. Free is a permanent plan, not a trial that expires — it has limits on things like orders per month and team size, but it doesn't run out. You'll only be asked to upgrade when you hit one of those limits.
How do I upgrade or change my plan?
Open Settings → Billing to see your current plan and switch. Upgrades take effect immediately and every feature on the new plan unlocks straight away.
What happens if I hit a plan limit?
H4B tells you which limit you've reached and what plan lifts it — nothing you've already created is deleted or hidden. Existing orders, customers, and products stay exactly where they are.
Where do I find my invoices?
Open Settings → Billing → Invoices to see your tax invoices and download each one as a PDF. A confirmation email also goes out after every successful charge.
How do I cancel?
Open Settings → Billing to downgrade. To close the account, use Settings → Data & Storage. Your data stays intact if you downgrade, so you can pick things back up later without losing your order history.