Customers: orders & refunds
Placed an order on a store? Tracking, signing in and refunds.
How do refunds work if I paid a shop through HandForBrand?The shop decides on refunds. Learn who to ask, what happens when a refund is issued, and what to do if you were charged wrongly. Shop owners see the steps too.For customersWhat can I see on my order tracking page?Follow your order from placed to delivered, view previews, approve or ask for changes, chat with the shop and pay any balance, all from one private link.For customersHow do I sign in to see all my orders?Use the email you ordered with at account.handforbrand.com to get a sign-in code and see every order from every shop in one place. No password needed.For customers